Happy Easter

Happy Easter everyone!

I know what you're all thinking. Puffins aren't very Eastery. Well no. But round here we quite like them. We called our business after them. And Easter marks the start of the 'silly season', our feet won't touch the ground now until after October half term.

I have to say the novelty of looking after nearly 20 holiday cottages has worn off a bit over the years. It would be fine, if it wasn't for the holidaymakers. Oh you've gotta love 'em. Already we've had a leaking shower. That was fair enough I suppose. But some of the things they come up with!! Like setting fire to the quilt because they had let their child take the bedside lamp under the covers to read her book.

And the man who phones up at 11pm to get the web code for the WIFI because the kids were in bed and he wanted to watch porn. Or the one who called demanding we go down and change a light bulb for them (we live 10 mile away). And how many people have lost their keys or locked themselves out I've lost count. I really wonder how they manage to be quit so vacant and odd. I really hope I don't act like that when I'm on holiday. Like the man who complained that the towels 'reeked' of smoke. He was, he said, allergic to cigarette smoke, unyet he had booked a smoking cottage (one that allows smokers)!! There was the couple who bought their African parrot with them. And the woman who brought her two cats and then had a hissy fit when they caught fleas from the farm cats. The cottage had never had a cat in it before and she'd been letting them out. I'm still not quite sure what she thought we could do. We offered to get flea spry but she didn't want it.

A lot of people just think they can get some compensation if they complain. You can guarantee it when the weather's not good. One of the best complaints was that the radiators only got hot when the heating was turned on, and that there was only one grill pan (there was only one grill !!!). Someone even complained that the wall cupboards in the kitchen were not regulation height above the work tops.

We really do see it all. Like the business man with two Thai sisters. I won't go into details but we had to scrap the sheets!!

I keep saying I'm going to write it all down, but no one would believe me.